Saturday, July 31, 2021

Disappointing experience with food order from AMICI

was enticed to buy this set of restaurant vouchers while at Yishun MRT station on Monday


 i thought it might be worth to use it for the Chuas' August Babies' hatchday meal... 

BUT I AM SO SO SO SO SO WRONG !!! 

First - there wasnt any confirmation or reply to my email order and when i called to check in with them after 48 hours, the staff said that their email system was down the last 2 days and asked me to email him my order.... 

Second - received a call from the staff 2 - 4 hours before the food was to arrive to inform me that the Milo Dinosaur cake that Alfred had chosen wasnt good enough to be delivered and was asked to choose another flavour. 

Third - Although i did know that the delivery time for dinner order was stated to be between 6 to 8pm, i really didnt expect it to be so 'punctual' to arrive at 7.56pm... 

Fourth - the potion of the sides, presentation and the taste of the food was way below my expectaion...

i ordered the Italian Chicken Parmigiana combo meal for 4-5 pax @ $88

i 表错情以为 there would be 4 containers of food arriving.... all of us were shocked and i was mad beyond words when these were what we received... 😡😡😡

we had to dig to find the souv vied buttered asparagus and there were only 2 cut spears of it... 

food was cold, taste was weird mainly because everything seemed to be covered with a mixture of plum sauce from the red cabbage and the napolitana sauce of the crusted garlic chicken... 

we threw away most of it after the first few bites... Angela and Eng Siew saved our tummies with spicy instant noodles, air-fried drumlets & seaweed chicken within 10 minutes... 




6" White Chocolate Cheesecake @ $48 
Fifth - though the taste of the cake was acceptable, i find the placement of the fruits to be very random and very armature for a 500g cake that cost $48... the black berries were rolling all over the cake as we removed the cake from the box and adjusting it on the table for the song + cutting 


the only thing that didnt disappoint were the freebies... 

free 9 mousse cup with the cake order


welcome gift of 12 macarons on first order

total damage $175.52
($30 for the card + $145.52 for the food)


Personal Verdict: 1 out of 5 

so disappointed that i wrote my first ever negative review

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